We just want to see you win in your skin journey! Everyone’s skin isn’t the same. And not everything works for everybody the same time. We understand that, so in an effort to continue keeping you safe in your skincare journey, we’ll replace your product with a different natural solution if it isn’t the right for your skin within 120 days of your purchase! Just send us an email at orders@puristorganics.com and we’ll help you get back on your way to better skin! 

*Please Note: Solution Guarantee is valid for Full-sized regimen sets only (mostly lasts 1 month per purchase. You must have given the products at least 90 days of consistent use before requesting a replacement. There are 28 days in a skin regeneration cycle and it takes at least that long to see if your skin is showing any results. 

All sales are final. We do not offer refunds for products. Please use our Product Solution Guarantee for replacement of product solutions.

Due to our orders being handmade, no returns, or refunds will be allowed. If you receive the wrong item, please send a picture of the wrong item to orders@puristorganics.com  and the correct item will be sent within 2 business days.